Our ability to interact effectively with other people may be the difference between success or failure. Understanding others is necessary for positive interaction and it is every bit as important on your journey toward success as personal awareness. Today, I want to give you four tips on how to gain better insight into the behavior of others and improve your relationships.
Use Introspection – Try reflecting on your professional and personal relationships and ask yourself how others perceive you. Do others see you the same way you see yourself? How would you see yourself if you were in the other person’s shoes? Be sure to answer these questions honestly. When we are willing and able to see ourselves from another’s point of view, it will likely improve our relationship with that person.
Ask Questions – If you want to find out what people expect from you – ask them. If you want to know what drives people – ask them that, too. You can use surveys or start an individual conversation with your employees and clients.
Actively Listen – When you are talking to others make sure you hear what they are really saying. Pay attention to body language and ask questions for clarification. Listen to understand, not to respond.
Assessments – You can better understand your employees by providing them with opportunities to complete assessments for personal and professional development. The TTI Talent Insights Assessment is one such tool that helps employees identify their behavior and communication style. Managers who know this information about their employees are better equipped to communicate with them which leads to increased engagement and productivity.
The old saying, “Treat people how you would like to be treated” is not always good advice. We need to treat people how they like to be treated and this differs between individuals. When we have a better understanding of why people do what they do, we can demonstrate empathy and compassion which facilitates growth individually and within the relationship.
I will be speaking for the Presence Summit, a virtual event, at 9:15 AM on July 15th. The topic of discussion is – What Type of Communicator Are You? The Presence Summit is a full day of stimulating presentations and workshops to help you AMPLIFY and SHARE your value using video communications. Click Here to find out more.
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