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The Science of Successful Communication

Do you ever think about how your brain processes verbal and nonverbal communication? Neuro-linguistic programming (NLP) was created by Richard Bandler and John Grindler in the 1970s as an approach to managing human behavior. They believed that it is possible to identify thought and behaviors patterns in successful people and then teach them to others It involves tuning into and reading observable signals in the way people communicate to each other. Based on these signals, you can create an appropriate response that establishes rapport quickly.

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Communicating to Connect

It’s the modern paradox – we’re increasingly super-connected but also disconnected. How often do you send a text or e-mail to someone instead of having a verbal conversation over the phone or in person? Does it ever seem like the receiver of that text or e-mail did not fully understand what you intended to say? Does this ever happen even when you are talking to someone face-to-face?

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Communicating Effectively with Your Remote Teams

Communicating Effectively with Your Remote Teams

The way we live and do business has changed dramatically as a result of the Covid-19 crisis. To prevent the spread of the virus, we have been practicing social-isolation. As business leaders we have been forced to lay-off some of our people or decrease their hours and I encourage all of us to stay in contact with those employees and provide assistance whenever we can. Those who are able to still work from home are challenged to navigate through the inundation of e-mails and video-calls. Parents working from home are struggling to find some sense of balance as they juggle their roles as homeschool teacher, parent, and employee. We are all trying to figure this out and social isolation is not making it any easier because human welfare relies on interdependence.

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