3 Month Intensive, Follow up once a month afterwards.
IMPROVING PERFORMANCE & RESULTS
Enhancing Your Personal & Organizational Productivity
Session 1 Kickoff Program
Session 2. Personal & Organizational Productivity
- 7 C’s of Performance & Results
- How Productive Are You?
- Principles of Being Productive
- What Keeps You from Being Productive?
- The Performance and Results Relationship
- Peak Performance Factors
- Performance Inhibitors
- The Business of Relationships
- The Slight Edge – Continuous Improvement
- Personal Responsibility
Session 3. Attitude is Everything
- How Attitudes Are Formed
- Maintaining a High Energy Level
- Getting in Your Zone
- The Role of Self-image in Success
- Action Versus Feelings
- Whatever it Takes
- The 8 P’s of Personal Performance
- Your Greatest Power
- Eliminate “If only” and “What if” Thinking
Session 4. Manage Yourself, Not Time
- Common Timewasters
- Balance Effectiveness and Efficiency
- The Power of Focus and Concentration
- Identify and Stay In High Payoff Activities
- Weed Your Mental Garden
- Overcome Procrastination
- Stay Out of the Drama Triangle
- Do Anything, But Not Everything
- Other People’s Time — Delegation
- Levels of Delegation
- Using Time Effectively
- Summary
Session 5. Together Everyone Achieves More
- Teamwork Destroyers
- Cooperation: There is no “I” in Team.
- Barriers to Effective Team Performance
- Steps to Increase Accountability
- Focus on Strengths
- Synergy
- Vision/Mission/Purpose
- Relationships
- Feedback
- Energizing Teammates
- The Power of Candor
Session 6 Mastering Intentional Communication
- The Purposes of Communication
- Interference and Distortion Factors
- How to Avoid Miscommunications
- How to Improve Communication
- Barriers to Effective Communication
- The Role of Active Listening
- Levels of Listening
- Word Choice and Phrasing
- Principles of Asking Effective Questions
- Empathy/Ego balance
- Dealing with Negative People & Resistance
- Dealing with Criticism
- Why You Cannot NOT Communicate
Session 7. Goals and Achievement
- The Key to Productivity Improvement
- Defining Problems
- Stamp Out Uncertainty
- The Benefits of Setting Goals
- Why People Resist Setting Goals
- Applying Goal Setting Principles
- Knowing What Goals to Set
- How to Get Goals Specific
- The Goals Process
- Types of Goals
- How to Keep the Goals Process Alive
- Priorities Prevent Panic
- Communicating Goals to Your Team
